American Pet Hotel™ Privacy Policy


What information is collected and how is it used?
Does American Pet Hotel™ share the information?
Information We Collect and How We Use It
Shopping
My Account
Surveys, Sweepstakes and Promotions
Electronic Newsletters
Blogs
Email to a Friend
Contact Us
Other Site Features
Information We Collect by Automated Means
Cookies

What information is collected and how is it used?
American Pet Hotel™ values its customers and respects their privacy. We collect customer information in an effort to provide you with exciting news about our growing line apparel. American Pet Hotel™ recognizes that it must maintain and use customer information responsibly.

We collect information (such as your email address) when you contact us.

To serve you better, your information is added to our customer database. We will add you to our mailing list. From time to time, you may receive periodic emails from us about new merchandise, Press, or upcoming events. If you do not want to receive such emails or mailings from us, please contact us via email, phone, fax or mail (our numbers and addresses are listed below).
Top of page

Does American Pet Hotel™ share the information?
We respect your privacy. We do not sell or share the information you provide to us to any third party.

American Pet Hotel™ may, from time to time, contract with unaffiliated third parties that assist us in providing services to you; assist in maintaining and managing customer information to provide customer and internet services; or to more effectively communicate with you. These companies are contractually restricted from using your information in any manner, other than in helping us to provide you with the services available on our site. American Pet Hotel™ does not authorize any unaffiliated third party to make any other use of your information.
Top of page

Information We Collect and How We Use It
Individuals may choose to provide personal information (such as name, contact details and payment information) through this website. Here are the ways you may provide the information and the types of information you may submit. We also tell you how we may use the information.
Top of page

Shopping
You may be able to purchase American Pet Hotel™ products and gift cards on this website. To process your purchase, we ask for information such as your name, billing and shipping address, telephone number, email address and payment card information. We use this information to process your purchase, confirm your order and deliver the items to you. If you give us permission, we also may use your contact information to communicate with you about our products, services and promotions.

If you purchase an item or gift card on this site or ask us to deliver your purchase to someone else, we ask for the recipient’s name, postal address and email address. We use this information to send the gift card or item to the recipient. If you ask us to do so, we also may use this information to notify the recipient of your gift before it arrives.
Top of page

My Account
You may be able to register to create an account on this website. To do so, we ask for information such as your name and email address.

Through the “my account” feature, you can store billing and shipping information so you won’t have to enter it again when you make another purchase on this site. You also can store payment card information and details of your past purchases. In addition, you can save your credit card information on your account for faster checkout. To use this feature, we ask you to provide your credit card information and the corresponding billing address.

You can also create a wish list of products you want and share your list by email with friends and family. If you choose to share your list, we ask for your name and email address and the recipient’s email address. This information is used only to email your list to your desired recipients.
Top of page

Surveys, Sweepstakes and Promotions
On this website, you may be able to participate in surveys, sweepstakes and other promotions. If you choose to participate in these promotions, we may ask you for information such as your name, email address, postal address and telephone number. We use the information you provide to administer our contests, sweepstakes and other promotions. We also may use the information to communicate with you about our products, services and promotions, but only if you have given us your consent to do so.
Top of page

Electronic Newsletters
You may be able to sign up on this site to receive electronic newsletters and promotional emails from American Pet Hotel™ , including new ideas, special offers and event information. To sign up, we may ask you for information such as your name, email address, postal address, telephone number, age, gender, shopping preferences and email preferences. We use this information to send you communications about our products and services, and notices of new arrivals. We also use this information to tailor our newsletters to reflect your preferences. You can choose at any time not to receive marketing emails from us by clicking on the unsubscribe link within our marketing emails. You also may use the email preferences section of the “my account” feature to opt out of receiving marketing emails or to specify which, if any, communications you would like to receive from us. There is no charge to you to unsubscribe.
Top of page

Blogs
You may be able to submit comments to blogs we host on this website. You may include personal information in your comment, and you also may submit your name with your comment. We use your name to identify you as a commenter.
Top of page

Email to a Friend
You may be able to share certain content from this website with your friends. To send information to your friends, we ask for your friends’ and your email addresses. We use this information only to fulfill your request. We do not retain the information you provide in connection with this feature, except to send the requested content. We will not include any other advertisements within the messages sent to your friends.
Top of page

Contact Us
If you communicate with us through the “Contact Us” link on this site, we may ask you for information such as your name, email address, zip code and telephone number. We use this information to respond to and communicate with you about your questions and comments.
Top of page

Other Site Features
We offer visitors to this website various features for their information and enjoyment, which we may change from time to time. We may ask you to submit certain personal information so we can provide you with these features and send you communications about our products, services and promotions.
Top of page

Information We Collect by Automated Means
We obtain certain information by automated means when you visit our website, such as the IP address of the device you use to connect to the Internet and the pages accessed. By collecting this information, we learn how to best tailor our website to our visitors and understand what products and services you might prefer.
Top of page

Cookies
Like many companies, we use “cookies” on this website. Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. We use cookies, for example, to preserve the contents of your virtual shopping bag between visits. We also use cookies to measure activity on the site and determine which areas and features of the site are the most popular.

Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie and how to disable existing cookies. Without cookies, however, you may not be able to take full advantage of all our site features. For example, if you turn off cookies or refuse them, you will not be able to make purchases on the site.

Using cookies, we utilize Google AdWords remarketing service to show you our ads on other websites based on your prior visits to our website. You can opt out of this feature by clicking here.
Top of page